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Terms of Use

Last updated: 31 May 2026

1. Agreement to these terms

These terms govern your use of the Akilima website and, unless a separate signed agreement applies, the Akilima scoring APIs and tools (the "Service"). By using the Service you accept these terms. If you do not accept them, do not use the Service. Where you have signed an order form, pilot agreement, or master agreement with us, that agreement governs and prevails over these terms to the extent of any conflict.

2. Who we are

Akilima is a product of Chelsea AI Ventures Ltd (company no. 16264968), registered at 41 Abbey Gardens, London, England, W6 8QR ("Akilima", "we", "us"). You can reach us about these terms at legal@akilima.tech or through the contact page.

3. The website

You may view, link to, and quote the website with attribution for your own reference. We grant no other rights in the website or its content. The website is provided for information; nothing on it is a binding offer or professional advice.

4. Accounts and API keys

Access to the scoring APIs requires a key. Keys are scoped to the endpoints your integration needs. You are responsible for keeping keys secret and for all use made under your keys. Do not share a key, use a key outside its scope, probe endpoints you are not entitled to, or exceed your agreed rate limits or volume. Tell us promptly if a key is lost or compromised.

5. Acceptable use

You must not, and must not allow anyone else to:

  • resell, redistribute, sublicense, or publish the outputs or features as a standalone dataset, or use them to build or train a product or dataset that competes with the Service;
  • reverse engineer, decompile, or attempt to extract, reconstruct, or copy the underlying models, training data, or source code;
  • scrape or systematically retrieve data beyond your licensed volume, or circumvent rate limits, authentication, or other technical controls;
  • use the Service unlawfully, to infringe anyone's rights, to send us data you have no right to send, or to introduce malware or interfere with the Service;
  • misrepresent an output as a definitive ruling, certification, or guarantee about a person.

6. Permissible purpose and your responsibilities

The Service returns scores, probabilities, classifications, and feature sets. These are inputs to your own decision, not decisions, rulings, or guarantees. They are probabilistic and may be wrong in an individual case.

You must not use any output as the sole basis for a decision that produces legal or similarly significant effects on a person, including decisions about credit or lending, insurance, employment, tenancy or housing, debt collection, or eligibility for a service, unless you have a lawful basis, you apply meaningful human review (UK GDPR Article 22), and you comply with all rules that apply to that decision, including the Equality Act 2010 and any sector regulation (for example FCA rules or the Consumer Credit Act). You must not use outputs, postcode features, or any proxy for them to discriminate against people on protected characteristics.

Postcode Intelligence features describe areas, not individuals. Do not treat an area-level value as a judgement about any person who happens to live there.

Where you send us personal data, you are the controller. You confirm that you have a lawful basis to process it and to share it with us, and that you have given any privacy notices and obtained any consents required.

7. Data protection

Where we process personal data on your behalf through the APIs, we do so as your processor. That processing is governed by our Data Processing Agreement (DPA), which forms part of your agreement with us and is available on request. The DPA sets out, in line with UK GDPR Article 28: that we process only on your documented instructions; confidentiality and security measures (Article 32); the use and approval of sub-processors; international transfer safeguards (the UK IDTA or the EU Standard Contractual Clauses with the UK Addendum); assistance with data subject requests and security obligations; breach notification without undue delay; and deletion or return of your data on termination. How we handle data as a controller is described in our Privacy Policy.

8. Fees and payment

Use of the public website is free. Paid API use is set out in your order form or pilot agreement, including pricing, usage tiers, and payment terms. Fees are exclusive of VAT and other taxes unless stated. We may suspend access for non-payment after notice.

9. Intellectual property and your data

We own the Service, including the models, software, APIs, documentation, and the website, and all intellectual property in them. You own the data you send to the Service and the results returned to you. We grant you a non-exclusive, non-transferable licence to use the outputs within your own business for the permitted purposes in these terms. We may use aggregated, anonymised usage statistics that do not identify you or any person to operate and improve the Service.

10. Confidentiality

Each party may receive information the other treats as confidential, including pricing, non-public documentation, and your request data. Each party will keep the other's confidential information confidential and use it only to perform under these terms, except where disclosure is required by law.

11. Warranties and disclaimers

We provide the Service with reasonable skill and care. Beyond that, and to the extent the law allows, the Service and all outputs are provided "as is" and "as available". We do not warrant that outputs are accurate, complete, or fit for a particular purpose, or that the public Service will be uninterrupted or error-free. Service levels for paid API use, if any, are set in your agreement. Nothing in these terms excludes warranties or other terms that cannot be excluded under law.

12. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited under law. Subject to that, we are not liable for loss of profit, revenue, data, or goodwill, or for indirect or consequential loss, and our total liability arising out of or in connection with the Service is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Because outputs are probabilistic inputs to your own decisions, you are responsible for the decisions you make using them.

13. Indemnity

You will indemnify us against claims, losses, and reasonable costs arising from your use of the Service or outputs in breach of these terms or the law, or from your data infringing a third party's rights or being processed without a lawful basis.

14. Term and termination

These terms apply while you use the Service. We may suspend or end your access if you breach these terms, if required by law, or to protect the Service or other users. Paid access runs for the term in your agreement. On termination you must stop using the Service and delete any outputs you are no longer licensed to hold. Sections that by their nature should survive (including intellectual property, confidentiality, liability, and indemnity) survive termination.

15. Changes

We may change the Service and these terms. The date at the top shows the last change. For material changes we will give reasonable notice through the Service or by email where appropriate. Continued use after a change takes effect means you accept the updated terms.

16. Governing law

These terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless your signed agreement says otherwise.